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FAQs

If you don't find the answer to your question(s) below or have concern about your nails please feel free to contact us any time.

Yes, we welcome walk-ins and advanced bookings. However, we recommend that you book in advanced using our online booking system to avoid disappointment.

We recommend that you get infills every 2-3 weeks as this ensures that your set can last longer. Not getting your nails infilled on time can lead to lifting which can cause bacterial infections if water gets under your nails. Every few infills we recommend a take off and redone so we can monitor the condition of your natural nails underneath to advise you on what to do next.

Usually gel polish lasts 2-3 weeks on natural nails but this is dependent on the condition of your natural nails and how well you care for them after your appointment. Gel polish doesn’t last as long on shorter, weaker, and dryer nails and you must care for your mani after you leave the salon to make it last. This means that you should wear gloves when handling cleaning products or washing the dishes as well as not using the tip of your nails to open things or tap it on surfaces as this may chip your nails.

  • Only use non-acetone nail polish remover
  • Do not pick your nails when they start to grow away from the cuticle area
  • Do not use your nails as tools
  • You must return for your infills regularly (between 2-3 weeks)
  • Do not attempt to remove your extension at home. Come back to the salon for professional removal
  • Use protective gloves for the house work, gardening, DIY etc.
  • Take care around extreme heat or naked flames
  • If you experience a reaction such as redness, swelling aroundthe cuticle area, please contact your GP